Terms and conditions

Welcome to Journey Splendor! These Terms and Conditions govern your use of our website and services. By placing an order or browsing our site, you agree to comply with the following terms:

1. Payment Method

• We currently offer Cash on Delivery (COD) as our only payment method.
• Please ensure that someone is available to receive the order and make payment upon delivery.

2. Order Acceptance

• All orders are subject to availability and confirmation.
• We reserve the right to cancel any order due to stock issues, pricing errors, or suspicious activity.

3. Shipping and Delivery

• Orders are processed within 1–2 business days.
• Estimated delivery time is 3–7 business days, depending on your location.
• Delivery may take longer in remote areas or during peak seasons.

4. Returns and Refunds

• Returns are accepted within 7 days of delivery.
• Products must be unused, in original packaging, and in resalable condition.

5. Product Descriptions

• We strive for accuracy in product descriptions, but slight variations in color, size, or design may occur due to photography and screen settings.

6. Intellectual Property

• All content on this website, including images, text, and logos, is the property of Journey Splendor and may not be used without our written permission.

7. User Conduct

• You agree not to misuse our website or interfere with its operation.
• You may not use our services for any illegal or unauthorized purpose.

8. Limitation of Liability

• Journey Splendor is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

9. Changes to Terms

• We reserve the right to update or modify these terms at any time. Continued use of our website signifies your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out:

📧 [email protected]